7071 103rd Street
Jacksonville, FL 32210
8:00 a.m. Friday, Oct. 4, 2013
Sales | Retail
Three high impact classesthat will produce results now!
BASIC CUSTOMER SERVICEBasic background in effective customer service including what never to say to a customer, how to facilitate cuntinuing purchases, develop raving customers that bring their friends back to buy and much more.
"THE FINE ART OF DRIVING CUSTOMERS AWAY"How many negative experiences does it take to drive a customer away? Why do some companies have more customers that buy again? What are the nuances that drive customers away and how can they be prevented? These are just a few questions answered in this class.HOW TO DEVELOP A WRITTEN CUSTOMER SERVICE PROCESSIf it's not written, you don't have one.
The Workshop is limited to 25 attendees. Price includes course materials and lunch
199.00 Customer Service Workshop 199.00