Jacksonville, Fl. - Jacksonville Sheriff Mike Williams called a family to apologize after a hostage was incorrectly identified as the gunman in a standoff at a Jacksonville bank.
The man walked into the credit union with a dog around 9 a.m. and locked the doors behind him.
He fired his weapon and told everyone to get into a back room, according to police.
The SWAT team tried to get the man to surrender but eventually had to force their way inside while the suspect was distracted by fleeing hostages.
The gunman then surrendered.
Williams originally identified Deandre Shuman was the suspect.
The agency later said on Twitter that Shuman was not the suspect.
The name given in the news briefing is NOT the suspect. We are trying to confirm suspect's name.— Jax Sheriff's Office (@JSOPIO) December 1, 2016
"My heart just dropped cause I mean you're a mother, hearing about your son's name being released as a suspect," his mom La’tarsha Shuman said.
Action News Jax spoke with La’tarsha Shuman during the hostage situation.
She told us her son has worked at the bank for approximately two months.
Mother of bank worker just reunited with son. Happy, but frustrated because his name was initially given as suspect. pic.twitter.com/VVJKtiBbVG— Russell Colburn (@RussellANjax) December 1, 2016
The originalsuspect name was an 18 year old hostage who worked at the bank. @ActionNewsJax
— Bridgette Matter (@bridgetteANjax) December 1, 2016
She didn't hear from him while the hostage situation was going on.
She said she kept calling his cell phone but it was going straight to voicemail.
We talked to her again after she found out the hostages were freed.
"I spoke with him and he's doing well, he's safe. That's all I was concerned about," she said.
The suspect was eventually identified as 23-year-old Nicholas Daquan Humphrey.