TALLAHASSEE, Fla. - Back when Florida first launched its 63-million dollar unemployment website in October, WOKV News told you about the problems that were preventing some people from filing claims.
Now Governor Rick Scott's administration is making moves to hold the site's creator responsible.
The state announced Friday it’s withholding a $3 million payment to consulting giant Deloitte for the state’s problem-plagued CONNECT website.
In addition, the Department of Economic Opportunity also said the state will extract a $15,000-a-day penalty against Deloitte Consulting LLP until it delivers a “fully functioning system.”
The company has already been fined $1.5 million for problems with CONNECT’s launch.
Since the $63 million site debuted on October 15, more than 950,000 claims have been filed and more than $272 million has been paid to claimants, according to the Economic Opportunity department.
John Kennedy, a veteran reporter with the Palm Beach Post in Tallahassee, says Deloitte is defending the site by saying it has been “generally performing well.”
Kennedy says lots of Floridians are frustrated with the site, especially people who depend on jobless benefits to pay bills.
He says one woman wrote on Facebook: “I’m frustrated by ten weeks of money that belongs to my husband being held up in la la land because no one knows what they’re doing.”
The state says they’re adding 192 temporary workers to assist with claims and has extended the hours of call centers established to assist those filing.