Hundreds of thousands of Florida Blue customers are being told they'll have to find new healthcare coverage because their plans are changing.
"This is something that has been brewing for about four years," Health Planning Council of Northeast Florida president Dawn Emerick tells our partner Action News.
300,000 individual policy holders are being told their low premium plans don't cover certain things like maternity care, rehab, and prescriptions required by Obamacare and that they'll need to find new plans. Many are frustrated with the fact that they have to get a more expensive plan with coverage they don't want or need from the new exchange.
"People will say 'well maybe I don't want preventable care.' Well maybe you should want preventable care. I mean, that is the way our healthcare system is moving," says Emerick.
She says the adjustment is disruptive and scary but it'll be better in the long run as the system shifts from a sickness model to a prevention model.
"This is just the tip of the iceberg but it's all part of the adjustment. It is disruptive, it is scary, but don't panic," she says.
Florida Blue says it'll help displaced customers find new plans.