Southside call center to close, hundreds of layoffs to come
Jacksonville, FL —
A big southside call center is closing its doors.
The British Airways call center on Belfort Road is expected to shut down by the end of this year. Roughly 280 employees will be laid off.
The jobs will reportedly be gradually phased out throughout this year.
The Jacksonville Business Journal reports British Airlines chose Jacksonville for the new call center in 2000, and expected an estimated $25 million will be pumped into the local economy as a result of the opening of the new office.