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JEA launches new mobile app

My JEA app (JEA)

JACKSONVILLE, Fla. — JEA launched a new app called “My JEA” to improve customer service.

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You’ll be able to view and pay your bills, view utility consumption, and report and track outages from your smartphone.

The app will also let you request payment assistance, get help from JEA’s Customer Center, and update your account profile.

You can download the free app from your app store.

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