UF Health Jacksonville changes its visitation policy due to a rise in COVID-19 cases

Jacksonville — UF Health Jacksonville is now limiting patient visitation due to Jacksonville’s rise of COVID-19 cases. The new policy addresses the risks posed to patients, visitors and health care providers.

Patients are allowed only one visitor at a time at UF Health Jacksonville, UF Health North, the ER and inpatient and outpatient surgical units. Multiple visitors are asked to “trade places” with each other outside of the building.

Visitors must be at least 16 years old and will be screened upon entering the building. Physical distancing will be enforced. Visitors are required to wear masks.

Visiting hours will remain between the hours of 9 AM and 7 PM.

Clinics are closed to visitors. Exceptions will be considered based on the individual needs of the patient.

Emergency departments at U-F Health Jacksonville and U-F Health North will accommodate one visitor, per patient, in the waiting room until full capacity is achieved from social distancing.

One visitor is allowed in each room for inpatient surgery. For outpatient surgery, one visitor is allowed in the waiting room until capacity is met through social distancing.

The labor and delivery units will welcome one visitor from admission to discharge.

No visitors are allowed in triage.

Patients testing positive for COVID-19 in inpatient units, emergency departments and clinics will not be allowed any visitors.

Virtual visits are available through Patient Relations. Please call (904-244-4427) to schedule an online visit.

Special circumstances may be granted for specific reasons for non-COVID-19 and/or positive COVID-19 patients.

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